Getting past no by William Ury: Negotiating in a difficult situation

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Getting past no by William Ury: Negotiating in a difficult situation

How to deal with a stubborn boss, an irate customer, or a deceitful coworker?

Dec 24, 2024

∙ Paid

“Behind every no, there is a yes waiting to be discovered.”

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough stra…

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